FAQs

Commonly Asked Questions

Below is a list of the most common questions we are asked by new customers, click the question to revel the answer. If you question is not answered here please contact us.

Why Choose Wholesale Used Phones?

At Wholesale Used Phones, we combine over 25 years of experience with a global reach to deliver high-quality mobile phones and tailored services you can trust. Our dedicated team works closely with you to meet your specific needs, offering competitive pricing, strict quality control, and a full range of value-added services like refurbishment, repair, and recycling. 

Centrally located in Wolverhampton with a robust logistics network, we ensure timely deliveries worldwide. When you choose us, you’re choosing a partner committed to your success, and building long-term, mutually rewarding relationships.

What products do we supply?

We supply a wide range of mobile phones, tablets, and accessories from top brands like Apple, Samsung, and Google, as well as many other reputable brands. Our stock includes SIM-free devices, and we also offer value-added services like refurbishment, repair, recycling, asset recovery, and certified data destruction to support your business needs.

Do you provide a list of stock and prices?

Yes, you can contact us to request a copy of our price list. Please note that prices can change due to supply and demand. Upon registration, you will be given an experienced personal account manager to discuss your exact requirements.

Do you consider small orders?

Yes! We have no minimum order quantity, so you can buy exactly how many devices you need.

Can I come directly to get the stock I purchased?

Yes, this is possible strictly by appointment only. Contact us for more details.

What language is contained in the mobile phones you supply?

With over 40 engineers working within our company, we can install any language or profile that you require.

How can I pay?

We accept payment via iWocaPay, ApplePay, Card (powered by Striped), split payments, and Bank Transfer (preferred). If you have any questions about payment, contact us.

Do you provide credit?

We provide credit within the UK. All credit accounts are opened subject to status, we welcome enquires from networks, multinational retailers, corporate bodies, educational establishments, government departments or local authorities.

What parts of the world do you supply to?

We have been exporting to all corners of the world for almost 2 decades now. We can ship to any country apart from those under any embargo restrictions by the UN, EU, USA or UK authorities.

After payment, how long will it take to receive my order?

Delivery can take anywhere from 24 hours to 5 working days, and is dependent on various factors such as order size, location, availability etc. Rest assured, our goal is to deliver your order as soon as possible.